Got a question, a worry, or just want to check on your order? We are happy to help.
The quickest way
Email us at tovena.shop@outlook.com. A real person reads every message.
When to expect a reply
- We usually answer within 12 hours
- During busy spells give us up to 24 hours
- We are around Monday to Friday
Before you write
If it is about an existing order, pop your order number in the email. It helps us find you fast and get you a proper answer first time.