Shipping Policy

Here is everything you need to know about how and when your Tovena order reaches you.

Getting ready

Once you order, we get it packed and dispatched within 1-3 business days. You will get a confirmation email as soon as it leaves us.

Delivery times

  • Standard delivery usually takes 7-14 business days from dispatch
  • Delivery times can vary a little depending on your location and the courier
  • You will get tracking details so you can follow your parcel the whole way

Where we ship

We currently deliver across the United Kingdom. If your address is not covered at checkout, drop us a line and we will see what we can do.

Keeping an eye out

Once your parcel is on the move, check the tracking now and then. If it seems stuck or something looks off, email us at tovena.shop@outlook.com and we will chase it up.

Ballpark figures, not promises

These timeframes are what we see most of the time. Holidays and peak periods can stretch things slightly, but we will always help you track a late parcel.